Meet the Small Business of The Year Finalist – AltaWorx LLC
Business View – August 2022/ Small Business of the Year Finalists
The finalists for the Mobile Chamber’s 2022 Small Business of the Year award are Altaworx LLC, Mount Man of Mobile LLC and Walks and Wags Inc. The winner will be announced at the summer reception of the Chamber’s board of directors and board of advisors on Sept. 1.
From the applications, a volunteer committee experienced in management, finance and business development selected the finalists based on criteria: business growth, operations and impact; financial position; innovation and entrepreneurship; customer service; market strategy; and community involvement.
Head of firm: Rickie Richey, chief executive officer
Number of Employees: 27
Address: 455 Magnolia Street, Ste. B, Fairhope, AL 36532
Altaworx LLC was founded in 2003 to address emerging demand for Voice Over Internet Protocol (VOIP) business telephone systems. The owner’s vision was to build a company that not only provided leading-edge technology, but truly focused on helping customers drive revenue, control expenses, increase their productivity and operate more efficiently. Today, Altaworx operates from two AT&T data centers in Dallas and Atlanta. With a focus on empowering resellers to build equity value in their business, Altaworx continues to grow and now has a presence in 46 states.
Altaworx’s mission is to always have a positive impact on its customers, employees, agents, resellers and vendors.
This mission builds on its core values: the desire to be the best in its industry; to have fun, be humble and help first; to take ownership and be responsible; and to grow, evolve and be respectful.
When the pandemic hit, the company went remote but didn’t miss a beat, offering virtual connections to its clients, and saw an uptick in VOIP sales. By investing in automating data flow, the company has increased profits and value to customers.
“We focus on business impact first and technology second,” said Rickie Richey, chief executive officer. “This means when we meet potential clients we focus on what we can do to make them successful over selling a product.”
About the Mobile Chamber
The Mobile Chamber is a private business organization with more than 1,700 members and the economic developer for the City of Mobile and Mobile County. The Mobile Chamber’s focus is to provide members with networking, marketing and professional development opportunities, expand jobs in the area, develop the local workforce, advocate legislative priorities and offer resources to help small businesses grow. Additional information is on the Chamber’s website, Facebook, Instagram, LinkedIn, Twitter and YouTube.