Gary West Named 2019 Outstanding Entrepreneur
The Business View – September 2019 /2019 Outstanding Entrepreneur
On March 18, 1987, Gary West’s life changed forever.
The self-proclaimed natural risk-taker talks candidly about finding himself “in hot water” with his employer around 6 a.m. and unemployed an hour later. It certainly didn’t help that his father-in-law was the employer, or that he was staring at a house note and car note with a 2-month-old daughter and 3-year-old son at home.
West, 28 at the time, knew he could dwell on his misfortune, or he could act.
At 9 a.m., he marched into his bank and borrowed $13,000 on a signature loan to launch G.A. West & Co. Inc.
Today, his industrial construction company employs more than 1,200 workers – making him one of the top 10 employers in the Mobile area and the largest direct-hire contractor in the southern part of the state – and has averaged roughly $150 million in revenue each of the past five years.
“None of this happened overnight,” he said. “It took a lot of work and caused a ton of worry, but I always told my wife, ‘If I lose everything I’ve got, we’ll just go back to where we began. We’ll just go back to being poor.’”
With three locations in Mobile County – encompassing 147 acres and more than 250,000 square feet of warehouses, fabrication shops, docks, roll-off platforms, laydown yards and office space – there’s no question West’s gamble paid off.
Benchmarks for Success
A Chickasaw native, West was one of four children raised by a butcher and a grocery store employee who later earned her nursing degree. Although he attended the University of South Alabama for 2½ years, West said his contractor’s license – earned at age 18 – provided the most stable path forward.
West established his own set of benchmarks over the past 32 years to measure success. For example:
- Sending everyone home the way they arrived – healthy;
- Continuously energizing employees, resulting in limited turnover;
- Reacting to opportunities to reward employees while also responding to charitable needs;
- Watching his team advance through both “homegrown” and “acquired” talent;
- Operating under the constant pressures of a competitive business without sacrificing respect for all involved; and
- Merging the “very best ideas from the array of talent we have and creating value that years down the road even surprises ourselves.”
Throughout its history, G.A. West continued to invest in Mobile County and its workforce. The company is ranked No. 63 in the U.S. by private crane ownership and direct employment of craft workers by American Cranes & Transport.
Employees perform the core trades required by its industrial customers, including demolition, site work, structural steel work, machinery installation, piping installation and electrical work, in addition to painting and fabrication.
Learning from Failure
“I have learned far more by failure than success,” West said, noting if you “fall forward and move one inch,” it’s not a total failure. A company can – and should – celebrate based on its successes, but learning from failure is what changes a business for the better, he explained.
“This means we don’t get high on our success and forget to batten the hatches down when it’s required. We don’t ignore bad performance even as we try and develop our workforce through the mistakes they make. A failure isn’t a true failure unless we don’t learn from it. Experience has a cost, someone is paying, and we just don’t want to have repeat mistakes. We will not sacrifice safety or integrity for profit, and we will not invest in a bad attitude,” West said.
In turn, he stresses the importance of balancing science and art, or math and creative instinct.
“The art of the deal and the art of the project closeout are equally important. One is exciting; the other is hard work. Yet both are important,” West said, emphasizing above all the importance of “understanding the nature of competition and not caring who gets to dance in the end zone as long as the team wins.”
Balancing well-timed risk taking with long-range vision has served him well, he said.
“An entrepreneur is designed by nature – and curiosity – to want to explore and learn new things and seek new opportunity, but the desire to serve the future of the employee base tempers this and allows the answer to sometimes be, ‘No,’” West said.
“Business is like playing football on a field with no goal line: It is never over. It is perpetual motion. We must enjoy the game as much as the scoring.”
About the Mobile Chamber
The Mobile Chamber is a private business organization with more than 1,700 members and the economic developer for the City of Mobile and Mobile County. The Mobile Chamber’s focus is to provide members with networking, marketing and professional development opportunities, expand jobs in the area, develop the local workforce, advocate legislative priorities and offer resources to help small businesses grow. Additional information is on the Chamber’s website, Facebook, Instagram, LinkedIn, Twitter and YouTube.